Adding Sender to Safe Senders in Outlook
When receiving an email that is being flagged as quarantine you can add the email to the safe senders list to ensure accurate and timely delivery.
Adding an email to the safe senders from Outlook on the Web:
1. Open any web browser and navigate to https://outlook.office.com
2. Right click on the email in the inbox that you wish to add to safe sender's list
3. Click on Block and click on "Never block sender"
Adding an email or domain of a sender to the safe list from Outlook applicaton:
1. Open Outlook application
2. Right click on the email you wish to add to the safe sender's list
3. Either choose to "Never block sender" to add just the email address to the list or choose "Never Block Sender's Domain (@example.com)" which will prevent anybody sending from that domain to be blocked.
If you require further assistance, contact IT Support:
Support Portal: https://itsupport.bellevuewa.gov
Email: itsupport@bellevuewa.gov
Phone: 425-452-2886