Accessing Shared Mailbox from Web Browser

This article will walk you through the process of opening a shared mailbox in the browser.

1. Open the web browser of your choice Microsoft Edge, Chrome, or Firefox.

2. Navigate to https://outlook.office365.com

3. Once your Outlook inbox loads click on the circle in the top right corner which will be your profile picture or your initials

Step 3

4. Click on "Open another mailbox" and type in the email address in the popup box for the mailbox you need to set away the message on. It is important to note that you need to have access to that shared mailbox, which you can verify by opening the Outlook application and looking at your mailboxes or in the case of the new Outlook application by looking at the "Shared With You".

Step 4

If you require further assistance, contact IT Support:

Support Portal: https://itsupport.bellevuewa.gov

Email: itsupport@bellevuewa.gov

Phone: 425-452-2886