Out of Office Message for Shared or Delegated Mailbox
This article will walk you through the process of setting up an "Out of Office" message for the mailbox that is either a shared mailbox or a mailbox for a user you have delegated access (a separated employee) for.
1. Open the web browser of your choice Microsoft Edge, Chrome, or Firefox.
2. Navigate to https://outlook.office365.com.
3. Once your Outlook inbox loads, click on the circle in the top right corner which will be your profile picture or your initials. Now you will see an option to 'Open another mailbox' (see Step 3 image below).
(Step 3)
4. Click on "Open another mailbox" and type in the email address in the popup box for the mailbox you need to set the 'Away' message on (see Step 4 image below). It is important to note that you need to have access to that shared mailbox, which you can verify by opening the Outlook application and looking at your mailboxes or in the case of the new Outlook application by looking at the "Shared With You".
(Step 4)
5. A new tab will open in your browser with the desired mailbox. Click on the settings gear icon in the top right corner. This will open a settings menu that will default to the "Mail" settings. Click on "Automatic Replies" and click the toggle to turn on automatic replies. Configure the times and messages how you want the replies to be set up. Once you are done go ahead and click "Save" (see Step 5 image below).
(Step 5)
If you require further assistance, contact IT Support:
Support Portal: https://itsupport.bellevuewa.gov
Email: itsupport@bellevuewa.gov
Phone: 425-452-2886