RSA Registration on iOS Device

RSA application is a required multifactor authentication tool to allow users to login into City of Bellevue VPN and applications outside of the City Network. RSA registration is required on certain Bellevue Police Department computers for CJIS requirements.

This guide will show you how to register for RSA on iOS device such as iPhone or an iPad. You will need a mobile device and a computer to complete the registration. You will also need to have your City of Bellevue username and password.

If you are using a City of Bellevue issued mobile device it will already have RSA application installed and you can skip steps 1 through 2.

On your iOS device, open the Apple App Store. Search for the RSA Authenticator (SecurID) app. Verify that it's the correct app, and then tap “GET”. Tap “OPEN” when the RSA Authenticator (SecurID) App has finished downloading and installing.

Tap “Allow” for the App to send notifications. Tap on “Deny” for the App to collect anonymous usage data. Tap on “Accept” for the License Agreement. If you get permission prompt for notifications, please allow RSA to send notifications to your device.

On your computer, open the web browser of your choice and navigate to https://bellevuewa.auth.securid.com/mypage

Enter your City of Bellevue username and password (credentials you use to login into your computer). Your password cannot be expired.

Click “OK” for Accessing Your Location. Mark the checkbox “Remember this browser” and click on “Continue”.

You will be greeted by the landing page that will have "Register an authenticator" button. Click on the registration button.

If you previously had a device registered and purchase a new device, you will need to hover over your previously registered device and click on the trashcan button to remove it. You are only allowed to register one device at a time.

You will have a choice of 3 different buttons that correspond to different authentication applications, please click on the RSA Authenticator app button that has 2 icons on it that correspond to the icon on your device.

On your mobile device tap on "Scan QR Code". You will get a permission prompt to allow the app to use the camera. Please allow RSA access to the camera.

Point your phone's camera to the QR code on the screen of your computer. Your device will go through the registration process.

After successful registration you should see an 8-digit code. This code needs to be entered into the prompts that require it. The code will remain active for 60 seconds and will reset automatically. It is indicated by the blue progress bar under the code.

If you require further assistance, contact IT Support:

Support Portal: https://itsupport.bellevuewa.gov

Email: itsupport@bellevuewa.gov

Phone: 425-452-2886